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Symantec ACT! 2000 Tutorials

Course Content
Tired of stacks of business cards and never being able to find the right one? Then you need Symantec ACT! 2000, a contact management application. Bill Ferguson is your certified instructor in this Virtual Training Company tutorial. He will help you get more organized by showing you how to create contact records and a contact list, how to schedule your day, and how to use this information to create mail merges or transfer information onto letterhead and envelopes. After introducing you to the basics of ACT 2000, he will show you some more advanced uses, such as Sales Opportunity Management and Group Management. Go ahead and get started learning today! Simply click one of the topics below.
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ACT! Terminology
What is Contact Management (03:25)
ACT! Screen Elements (03:39)
Contact Record Basics (03:21)
Browsing Records (02:25)
Scheduling Our Day
Scheduling Tools (03:22)
Lookup Basics (04:13)
The Contact List (03:29)
Customizing a Contact List (03:37)
Tag Mode (03:57)
Edit Mode (04:52)
Notes (05:31)
History (04:43)
Activities (05:43)
Alarms (04:45)
Schedule Activity Advanced (05:46)
Recurring Settings (03:41)
The Task List (05:17)
Task List Filters (03:29)
Managing From the Task List (03:16)
Using The Calendar (05:49)
Printing The Calendar (05:25)
Inserting a Contacts
Contact Basics (04:13)
Entering Information (05:41)
Duplicating Contacts (04:59)
Drop Down Lists (05:40)
Managing and Deleting Contacts (04:44)
Putting It On Paper
Letters, Memos, and Faxes (02:13)
ACT! Word Processor (03:44)
Editing a Template (04:58)
Creating a Template (05:07)
Modifying Menus (02:45)
MS Word in ACT! 2000 (03:43)
Creating Templates in Word (04:34)
Mail Merges (03:30)
Envelopes (04:01)
Labels (03:24)
Creating History and Attaching Documents (04:47)
E-Mail Through ACT! (05:00)
Contact Reports (03:30)
Phone List and Contact Directory (04:47)
Sales Report Basics (02:31)
Sales Opportunity Management
The Sales Opportunity Tab (02:30)
Modifying an Opportunity (04:18)
A Closer Look at a Sales Opportunity (03:21)
Creating a New Opportunity (04:27)
Sales Stage Tracking (04:55)
Completing the Sale (04:17)
Sales Reports (04:46)
Sales Funnel (05:47)
Sales Graphs (06:36)
Group Management Overview
Group Management (02:29)
Groups vs. Lookups (04:57)
Creating Groups (05:17)
Group Rules (06:07)
Subgroups (05:31)
Group Notes (04:22)
Customizing Contact Fields Overview
Customizing Contact Fields (03:34)
Attributes (03:38)
Creating a Drop-Down List (05:23)
Copying a Drop-Down List (03:45)
Triggers (04:34)
Editing Preferences Overview
Editing Preferences (02:49)
General Preferences (04:53)
Colors and Fonts (05:17)
Calendar Preferences (05:28)
Scheduling Preferences (06:09)
E-Mail Settings (06:17)
Synchronization (04:38)
Name Preferences (04:38)
Spell Checking and Dictionaries (04:37)
Startup Preferences (05:17)
Dialer Preferences (04:39)
Database Administration Overview
Database Administration (02:42)
Creating a Securing Database (04:24)
The Administrator Password (03:04)
Defining Users (07:04)
Database Maintenance - Re-indexing (04:23)
Database Maintenance - Data Clean-up (03:32)
Backing Up a Database (03:54)
Restoring a Database (04:17)
Deleting a Database (03:17)
Productivity Tools
Productivity Tools Overview (01:58)
Help Tools (03:35)
Internet Links (03:09)
Timer and Mini-Calendar (04:17)
Dale Carnegie Training (02:37)
Live Updates (01:39)
Credits
About this Author (01:06)

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Tutorial Information / Pricing
Title: Symantec ACT! 2000
Author: Bill Ferguson/Certified Instructor
SKU: 33258
ISBN: 1930519923
Duration: 6.5 hrs / 88 Lessons
Compatibility: Win XP, 2000, 98, NT, Mac OS X, OS 9

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